306: Ways DSRs can deal with unprofitable DOG accounts
It buys from you like a dog. Smells like a dog. Probably even needs a flea dip... that smallish little account that makes you no money, but eats up your precious time.
Yet, you don't want to give up on this customer because you'll surrender any potential to a competitor. So you keep letting the customer woof along with seemingly little upside.
DSR Dave Miesse, Ben E. Keith's Nolen Cleaves and anonymous greenhorn Joe the DSR explore several ways to turn a dog into a respectable account. And one good place to start is by going to the bathroom!
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