320: Will Calls should not become
DSR Won’t Calls

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davebillbylinesmallpngWill calls… most DSRs have a love-hate relationship with them.  But will calls are a good measure for two important things:  1) the confidence customers have that you can solve their problem; and 2) how well you manage their order guides.  DSR Live co-hosts DSR Dave Miesse and Bill Hornung yak it up.

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technomicjpgHurry if you haven't completed the recent rebate survey from our market research partner, Technomic. The $15 cash rewards for the first 100 who replied are already gone!  The next 100 rewards of $10 are going fast!  There's also a drawing for $250 for DSRs who participate. 

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COSIthumbchunkLIGHTcanjpgvideofeaturepngTuna training!  Don't get caught not knowing your Skipjack, Tonggol and Albacore!

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