413: Relationships, Relationships-Breaking off a relationship… with a product!

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DSR Dave Miesse just walked out of a loyal customer who was breaking off a relationship… with a product!  That got Dave thinking how customer loyalty is a chain of relationships… with products, DSRs, brands, drivers… you name. 

It only takes one broken relationship in the chain to impact the day-to-day sales for any DSRs.  Listen in!


 

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