434: DSRs and Drivers -“Where the rubber really meets the road!” Part two
DSR Dave and Bill continue their discussions with Drivers, DSRs, Transportation managers and Operators about the kind of relationships that really win the game in Foodservice Distribution. Listen in to hear how beneficial it is for everybody when DSRs and Drivers work hand-in-hand:
We interviewed nine drivers to get their point of views from cussing to delivery times:
• Get all your cussing out of the way in the cab
• Drivers can’t be like a DSR and talk to the customer over the phone, they have to face them
• No Deliveries between 11:00 AM to 1:00 PM through the back door, you might want to go in the front door, and or ask if they need the whip cream
DSRs --- you might want to pass this on to your drivers and transportation managers.