316: Avoid being a DSR if you want to work less than 40 hours this week
Want a 9-5 job? Go get a job at the local Toyota dealer... things seem slow there right now for sales folks. Succeeding as a DSR usually means handling a customer's last-minute crisis, always thinking about backup plans and helping create menus that limit the number of potential problems. This all takes a lot of extra effort and time. DSR Dave and Ben E. Keith DSR Terry Smith yak about why DSRs have little choice but to put in the necessary hours if they want to survive over the long haul.
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