346: Chef to presidents and queens says DSRs are key partner

halloffameWCSnov2010CLICpngRestaurant visionary Mark Grimes has cooked for presidents and queens… and everyday Joe’s coming to the sports bar.  But regardless of the patrons he’s serving, Mark says he hpinstripesjpgas relied on loyal relationships with DSRs to help him succeed. 

In this DSR Live! classic interview from four years ago (yes, four years ago!)… Mark talks about what drives him crazy about sales reps.  Now Executive Chef at Pinstripes, a fast-growing Chicago-area concept that combines bocce, bowling and a bistro… Mark explains what separates the great DSRs from the good ones.  Simple steps DSRs can take to really understand a customer.  And the last thing he wants to hear from a DSR (hint: it’s about pricing). 


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Are you a Pumpkin Pie Professional?


Baked, unbaked, pre-sliced… are you a Pumpkin Pie Professional?  This quick training video will ramp you up quickly on some of the best pies around. 

Click to listen to a special podcast with Andrea Berend from Sara Lee Foodservice… revealing some pie-selling secrets!



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