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DSR Amy Mrozinski, a regular guest on DSRLive, went back to her hometown and did her own episode of “Restaurant Possible” to help a friend who had gotten into the restaurant business about a year ago. Mrozinski asked the DSRs and distributors who were currently selling to her friend’s restaurant to send them needed reports so she could figure numbers, product specs and come up with a game plan to make money in this operation.
Listen to how one DSR came through with the needed information, and one did NOT. Would you have been the DSR who got the needed information, or the DSR who did not think enough of this customer to even respond?